For the hands-on part of this workshop you obviously need your laptop and an internet browser. You will be asked to form groups of three and at least one person in your group must have a laptop to perform the tasks.
You should have an up-to-date version of a major internet browser on your laptop. With «major internet browser» we mean one of the following ones:
Additionally, it would be beneficial to have an audio player on your laptop that can play usual audio files like wav or mp3. That way, you will be able to download your call recordings and listen to them on your machine.
We designed this workshop in a way that no additional tools will be required.